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As learned in project management certification online - here are three critical things to take to guarantee that our future initiatives are more successful:
#1 – Have open communication with your team
on issues
Make sure you talk
about any worries you have, whether it's about your personal budget, morale, or
a team member's rogue behavior. Do it one-on-one if necessary, but for the
most part, conduct project conversations as a group. The more everyone is in
the loop as a team, the more everyone will be able to assist resolve
difficulties before they get too serious.
This is true both
during a project – especially if it is troublesome – and afterward to
understand as a team what the challenges were that negatively impacted the
project. Consider it a learning exercise prior to the courses. As you prepare
to meet with your customer post-project to conduct lessons learned sessions,
keep this information in mind.
#2 – Take issues to your customer early
Make sure to
address any concerns with your consumer as soon as feasible. If you need to
talk to your team first – which you should anyhow for planning considerations –
go ahead and do so. Also, if you need to speak with your executive management
to ensure that they are aware of your situation and support you, you should do
so.
As learned in project management certification online - always
keep in mind that the project is for your client. They're paying for it,
therefore they have a vested interest in its success. They don't want you to
fail, so gain their support and assistance with challenges and problem-solving.
Put them to good use. Create a two-sided, cohesive team between your team and
the customer's team, and your chances of success will skyrocket.
#3 – Conduct lessons learned sessions
I'm now completing
the January PM survey on Project Management. One of the problems is the
frequency with which we do lessons learned sessions. Although the poll is still
in its early stages, the preliminary results are not promising. So far, roughly
half of the respondents say they only have lesson learned sessions 0-10% of the
time. Several people have said categorically that they have never held a
lessons learned session.
That tells me we're
not doing a good job of figuring out what went wrong and discussing solutions
with our team and customers on how we can do it better next time. How can we
ever do it completely perfectly the next time if we can't – or don't want to –
figure out what went wrong this time? If we don't figure out what went wrong,
subsequent triumphs maybe just by chance.
Want to learn
more about the same? Take
on the PMP Certification Toronto today!